Hayward W3AQR9 AquaRite Salt Chlorination System for In-Ground Pools up to 25,000 Gallons

No hassle return and warranty reimbursement.I installed the system and when I put power to it, it blew the circuit board in the control panel. I tried going through the manufacturer for warranty service and they sent me to a local dealer. That didn’t go well, so I simply returned the whole thing and had refund within days. I’ll have the replacement tomorrow and will let you know how it does.

We had an old Hayward chlorine generator in the house we purchased, and it never worked right. But I had no idea how old it was or who had been doing what to it. I would get one salt reading from it, a totally different reading from a hand-held digital salt meter, and yet another totally different reading from Leslie's. I had no idea which one to believe, and as a result it was difficult to keep the pool water algae free and looking clear. On the old Hayward, the light to add salt was always on, no matter how much salt you put into it. Finally, it got to the point where it would not generate chlorine and algae was taking over. I said enough was enough and started looking for a replacement. Despite the problems I was having with the Hayward I inherited, I never really considered buying a chlorine generator other than a Hayward. I like the fact that you could return it within 30 days if you bought it through Amazon. Because the new one used the same plumbing as the old one, and even look almost identical to the old one, installation was easy. So far, I have been extremely pleased and my salt water pool looks great. As it turns out, the salt reading on the digital salt meter and the Hayward are very close. I have a 3-year warranty on the Hayward, which is also reassuring. The only negative thus far is the Hayward owner's manual, which just about requires you to be a chemical scientist to understand their discussion of pool water chemistry. But I am not too concerned about that. The bottom line and best gauge of the health of your pool water is how it looks and whether you have any algae problems. If it looks clear and sparkles, and if you have no algae, you have 90% of the problem beat. I may come to a different conclusion later down the line, but the Hayward chlorine generator I bought on Amazon has made a huge difference in the amount of time I spend on the pool, the amount of money I spend on salt, and my general happiness with using the pool.

This has made pool maintenance so easy! Keeps chlorine levels consistent with the turn of a dial!

Ordered a total of two AquaRite. First unit came damaged. This unit was dropped so hard that a standoff for the circuit card was broken off. The mounting flange was really bent. The second unit came with its mounting flange bent. Contacted Hayward about the shippingdamages on two units. We will see if they improve their packaging for these units to be shipped individually. Purchased a third unit which was shipped by Amazon. This unit was received in good condition. I self installed this unit. With this unit I can not calibrate the salt sensor. Called Hayward to ask them what could be wrong with the unit. Their customer service sent me an email with authorized distributors to contact. I guess they, Hayward, are not smart enough to have anyone talk to me to discuss my problem. If you are thinking of purchasing one of these units you better think twice. If you self install there is no free help if you have a problem. You will have to pay a distributor to come out to tell you what is wrong with the unit. Hayward thinks you are too dumb to know if your unit is not working. I am sure I will never purchase anything Hayward sales. So much for their warranty. Too bad this was not noted on Amazon. Keep your fingers crossed if you purchase one of these units.

Now that I have this chlorinator running properly it works great.After the installation, I had a problem where every day when the pump came on the chlorinator would flash "low salt" and "inspect cell" and was not generating salt. After several calls with Hayward support the problem was identified and a work around implemented. I had installed the chlorinator power input to the same source as the pump as per Hayward manual. My pump however, is a Jandy Variflow and the timer is inbuilt. There is 220 volts power on the pump even when it is not running. This means there is 220 volts power on the chlorinator even when the pump is off. It stops generating when no flow is detected and restarts when the pump restarts and creates a flow. The issue is that the memory inside the chlorinator "decays" when there is no flow and the power remains on. When it restarts it needs to be reset to function properly. The workaround was to put an external timer on the chlorinator. It now works great. If you have a pump with an inbuilt timer you need to be aware of this issue

The initial set up was simple and straightforward. Have only had it installed for 2 weeks before a crisp fall change arrived. (Had gunite pool replastered prior) Looking forward to warmer weather already.

It was an easy install and my pool is looking great again. I only needed 6 plates but went with 9. It's worth the money oversizing because it doesn't have to work as hard splitting the salt molecules.

My previous system failed after nearly 20 years and it was time for an update/replacement. I easily disconnected the old unit, connected this one, and my pool looks great! Replacement is easy even if you aren't the most handy individual. From start to finish, total time took about 30 minutes to complete. Works like a champ.