Schlage BE365 V CAM 619 Camelot Keypad Deadbolt, Electronic Keyless Entry Lock, Satin Nickel

The media could not be loaded. When I ordered my first Keyless Entry Code it was used, so I returned the package and was immediately sent out a replacement on the next business day. I didn’t do the set up the same day until yesterday, which was 2 to 3 days later, however, the key knob kept turning with the key and would did not unlock or lock , and I followed the example to a T and it still did not work. I’ve then proceeded to do a second return, and then I got a message that says “ How can we make this right,” so there were options recommended to contact support, watch a video, and etc) so I chose to watch the video. I decided to uninstall and start over by following the video and it turned out that I indeed had missed a step. After the set-up was completed, and I created my own personal Keyless Entry Code the door would not lock after entering the code, but the code was working. To my surprise, it turned out that when the door tried to lock after entering the code, the lock was hidden against the plate on the side of the door post when you lock your door so now I have to get someone to come in to fix that issue, but other than that if you follow the video, everything will work out fine. I am 100% satisfied with the results that I took the time to watch the video carefully to complete the installation. I’m glad that I did not give up and I kept trying and it was worth the trouble. 👍🏾👍🏾that Plate was the problem and this was caused after I had my front door replaced years ago with a new door, so the issue was on my end. However, my experience was still amazing to me because I found out what the exact problem was , it was worth watching the video examining on my end to figure out what the exact issue was and why the code did not work after I said the code to lock the door. Try resetting the code again and come to realize and after watching the video a few times more , once you enter your four digit pin number that you create for yourself then you have to turn the knob/the key knob after intern your code to lock the door and then you repeat the same steps when unlocking the door.Thank you customer support for providing the video that helps the guide with the installation. To all other customers who had difficulties and was experiencing the same installation issue and thought that the key knob did not work for the key and that it kept on spinning, I just didn’t follow all the instructions until I realize it from watching the video provided by Support. door, my latch kept hidden the area that is supposed to lock into the door hinge when you close the door, that Plate was the problem and this was caused after I had my front door replaced years ago with a new door, so the issue was on my end. However, my experience was still amazing to me because I found out what the exact problem was , it was worth watching the video examining on my end to figure out what the exact issue was and why the code did not work after I said the code to lock the door. Try resetting the code again and come to realize and after watching the video a few times more , once you enter your four digit pin number that you create for yourself then you have to turn the knob/the key knob after intern your code to lock the door and then you repeat the same steps when unlocking the door.Thank you customer support for providing the video that helps the guide with the installation. To all other customers who had difficulties and was experiencing the same installation issue and thought that the key knob did not work for the key and that it kept on spinning, I just didn’t follow all the instructions until I realize it from watching the video provided by Support.

I have never been so incredibly angry at a lock in my life, yet here I am purchasing another. Why? Glad you asked.Three years ago we purchased our first Schlage keypad deadbolt for our MIL suite door and we loved it so much we bought two more for our other exterior doors. It's amazing how much your life improves when you don't have to worry about carrying/losing keys. We changed the batteries on every New Year's Day as a rule, just to be on the safe side. The override keys were stored in a safe place, or so I thought. I'm sure you can see where this is headed.Yep! Locked out in the pouring rain with guests arriving in five hours. The battery died after I'd accessed the suite to collect the linens. I'd locked the door behind me, went downstairs to load the washer, and when I returned it was a red blinking light and I was out of luck. But I knew where the key was, so no problem! Except that the key wasn't where it belonged AT ALL and my husband had just boarded an airplane. Did I mention it was pouring rain?So after a few minutes of panicking and ransacking every drawer in the house, I called a locksmith. I felt instantly calmer when he arrived but alas, he couldn't pick it nor could he couldn't bump it. He tried for 45 minutes in the pouring rain, bless his heart. He called for back up. She couldn't do it, either. They couldn't pick it, they couldn't bump it. They couldn't do anything. Heck, even WITH the key you have to do some Key Gymnastics to engage the bolt and it just wasn't possible to do that with the picks, even with three sets of human hands trying to hold the various bits all at once. She offered to come back and drill the keyhole part but expressed concern that all she'd accomplish would be the destruction of the lock without the benefit of it actually unlocking. She apologized profusely and they left. She gave me the number of "a safecracker" she knew (yeah, I don't know and I didn't ask.) but sadly that call went to voicemail. Maybe he was out busting into banks, who knows.After half a dozen phone calls to locksmiths all over town I was getting more and more frantic. My husband's plane had landed by this point and no, he had no idea where the key was. He did, however, call a friend with some power tools who was kind enough to rescue me. We decided to start violently (since I was so so angry, now) by trying to beat the damned thing off with a ball-peen hammer. No dice. Why? Because that damned thumbturn just spins and spins and spins. Pretty brilliant design when you think about it. ANYWAY, he finally got in by removing the door trim and sawing through the bolt with a freakin' 6" grinder blade and even THAT took a spell. Then he replaced it with a cheapie Kwikset he had on-hand so my guests could lock their suite. It was an unbelievably stressful day that I do not ever wish to repeat.That being said: I sure did sleep better knowing how damned hard it would be to break into the house via the doors!SO here I am, buying a replacement. Was I ticked off the lock didn't seem to give me an adequate enough warning about the battery? Absolutely. But I sure do feel safer knowing what a complete and total pain it was to get through that lock. Our local burglars are just not down for that kind of difficulty. They lack the drive.I highly recommend this thing BUT make sure you buy top-of-the-line batteries. Don't skimp on those and DON'T misplace the key otherwise you're going to need some heavy artillery.

I've had this keypad on our side gate for close to 13 yrs. It was installed on an exterior gate that was exposed to direct weather. Granted, we are in CA so the weather isn't all that harsh, but though it wasn't exposed to freezing temps or snow, it was still exposed to sun and rain.We recently noticed that the buttons were losing their responsiveness. They still illuminated, but didn't "beep" anymore and certain numbers needed to be pushed and wiggled in order for them to respond.You used to also be able to just push the Schlage button to do a quick lock. That feature stopped working and we could only lock it from the outside by entering the code again.None of that was a big deal - - - especially given that we'd had it for so long - - - but we finally decided it had served us well and bought this exact same keypad to replace it.Why the exact same one? because it's a strong, durable and reliable product.Installation with this one was as simple as the previous.Very pleased and satisfied with this product and the quality of Schlage.Attached photos is of the 13yr old keypad showing how well the finish has held up after all those years of use in an unprotected location.